At Sub N Grill, we value the privacy and security of our customers' and visitors' personal data. This policy explains how we collect, use, and protect your information when you communicate with us or use our digital services.
We only collect the information necessary to identify and assist our customers, including:
We use the Chatwoot (self-hosted) platform to manage conversations with our customers through the following channels:
The collected data is used exclusively to provide customer support and assistance. We do not sell, share, or use the information for commercial purposes or outside of the support platform.
We do not store personal information longer than necessary to resolve your inquiry or provide assistance. Once the case is closed, the data may be deleted or anonymized as appropriate.
We protect your data using secure connections (HTTPS) and restricted access to the support platform. Chatwoot is hosted on our own servers and does not share information with third parties.
You may request the deletion or review of your personal data at any time by contacting us through our website or support email.
If you have any questions about this policy or how we handle your data, you can contact us at:
📧 support@subngrilldesk.com